PRIMARY PERFORMANCE RESPONSIBILITIES:

• Communicates orally and in writing in both Spanish and English languages, providing interpretive and information services for Spanish speaking students and/or parents.
• Receives visitors ,ascertains the nature of business, answers questions, responds to complaints, or refers them to proper office or individual.
• Makes appointments for callers and visitors with staff members and officials;
• Schedules clients for program services or participation in program activities, e.g., home delivered meals, transportation pick-ups for recreation programs, shopping trips, medical appointments, etc.
• Furnishes routine information to callers in a school or municipal office and may provide visitors with applications, forms, claims, activity/special event programs, school calendars.
• Responds to requests for school and/or municipal publications from residents, visitors, businesses, organizations.
• Receives, date stamps, and distributes all incoming mail to appropriate staff members and distributes outgoing mail.
• Performs miscellaneous clerical work and keeps simple records and files.
• Notes location of staff members so they may be reached in an emergency.
• Provides general support to program staff (copying, filing, etc.).