Job Opportunities

Technology Openings

Note: Click on a job title to learn more about the position.

Position TitleJob NumberJob DescriptionPay Scale
Customer Service Representative IIR06

PRIMARY PERFORMANCE RESPONSIBILITIES:

  • Trains school district clerical personnel involved with data processing applications by explaining software applications and documentation using existing material.
  • Provides information to user districts relating to preparation of data for submission to the Regional Information Center for processing.
  • Resolves basic data application problems through telephone support and refers complex issues to higher staff.
  • Conducts informal training sessions for school district clerical support staff to help them become proficient in on-line and/or micro applications.
  • Monitors processing for user districts through the various data processing phases beginning with receipt of request and culminating with the shipment of output to the districts.
  • Participates as a team member on projects, under supervision of a higher-ranking employee who establishes priorities and monitors progress toward project completion.
  • Assists in identifying user concerns, problems, and suggestions and conveys information to appropriate Regional Information Center personnel.
  • Promotes use of the various data processing services with all districts.
$53,000 - $65,000

SWBOCES NON-DISCRIMINATION POLICY

The Southern Westchester Board of Cooperative Educational Services, its officers and employees, does not discriminate against any individuals, including but not limited to students, employees or applicants on the basis of race, color, national origin, ethnicity, religion, creed, sex, gender (including gender identity and gender expression), sexual orientation, disability, age, citizenship status, marital status, partner status, genetic information, predisposing genetic characteristics, weight, military status or service, political affiliation, or domestic violence victim status.

 

This policy of nondiscrimination includes access by students to educational programs; counseling services for students; course offerings and student activities; recruitment, appointment and promotion of employees; and employment pay and benefits. This policy also provides equal access to the Boy Scouts and other designated youth groups.

 

Inquiries regarding this policy should be directed to the Compliance Officers at Southern Westchester BOCES, 17 Berkley Drive, Rye Brook, NY 10573. (914) 937-3820.

 

Civil Rights Compliance Officers

Suzanne Doherty

Director of Human Resources

17 Berkley Drive Rye Brook, NY 10573

Ph: (914) 937-3820

complianceofficer@swboces.org

Stephen Tibbetts

Assistant Superintendent for Business & Administrative Services

17 Berkley Drive Rye Brook, NY 10573

Ph: (914) 937-3820

complianceofficer@swboces.org