Position Title

Network Engineer I

Required Application Type

School Related Personnel

Salary/Pay Scale

$60,000 - $75,000

Job Description

PRIMARY PERFORMANCE RESPONSIBILITIES:

• Installs and relocates hardware and software of network equipment, including assembly, configuration and transport, in accordance with established procedures and instructions.
• Assists with configuration of switching, wireless, voice over IP, and other network equipment.
• Performs moves, adds, and changes to access switches, VoIP phones, wireless access points and other network equipment.
• Monitors and responds to potential networking issues, including verifying power to routers, switches, voice over IP, and other networking equipment.
• Performs periodic preventative maintenance in accordance with manufacturer recommendations and departmental standards.   
• Prepares network and associated equipment for installation.   
• Modifies, updates or replaces internal network equipment parts as required. Modifies, updates or replaces network equipment software as required.   
• Performs lifecycle management of relevant systems including inventory, asset identification, documentation and asset retirement. 
• Lifts network equipment that may weigh as much as 50 lbs. to place in, arrange around, or remove from the workplace for set-up, installation, repair, maintenance, de-installation, or retirement of network equipment. 
• Responsible for logging and responding to network equipment related incidents using Enterprise Service Desk software and performs the appropriate action to resolve the problem. 
• Responds to and remediates various networking issues, such as troubleshooting wireless LAN connectivity problems. Assists internal and external customers with network connectivity issues, as necessary.
• Informs supervisor as to the status of all operational issues and any necessary changes according to department change management process.
• Performs diagnoses of failures to determine whether they are induced by network software or hardware. Notifies appropriate Information Technology staff of software or hardware failures and performs diagnostics.   
• Works with and assists contract and vendor supplied personnel engaged in the installation, maintenance and repair of network hardware and software.  
• Creates and maintains network documentation throughout the use of industry standard productivity suites. Creates and maintains operating records and prepares routine operating reports.  
• Manages inventory of network and associated equipment.

Civil Service Title

Network Engineer I

Job Qualifications

MINIMUM QUALIFICATIONS:

• A high school or equivalency diploma and either: (a) a Bachelor’s Degree* in Information Technology or a closely related field and one (1) year of experience that involved the installation, operation, maintenance and problem diagnosis of network equipment including routers, switches and network communications protocols, or (b) six (6) years of experience as described in (a).
• SUBSTITUTION #1:  Satisfactory completion of 30 college credits* may be substituted on a year for year basis for up to four (4) years of the required experience.
• SUBSTITUTION #2:  Current CCNA (Cisco Certified Network Associate) Routing and Switching or CCNA Wireless certification may be substituted for six (6) months of the required experience. Current CCNP (Cisco Certified Network Professional) Routing and Switching or CCNP Wireless certification may be substituted for eighteen (18) months of the required experience.

*Priority given to those on a civil service eligibles list for this title.

Job Category

Technology

Job Location

Harrison - LHRIC

Additional Information