Position Title

Systems Engineer I

Required Application Type

School Related Personnel

Salary/Pay Scale

$60,000 - $75,000

Job Description

PRIMARY PERFORMANCE RESPONSIBILITIES:

• Installs and relocates hardware and software for servers and network operating systems, including assembly, configuration and transport, in accordance with established procedures, standards and instructions.
• Installs, configures and tests server-related software, including hypervisors and enterprise backup solutions according to manufacturer and LHRIC departmental standards and procedures.
• Responsible for logging and responding to server and operating system related incidents using Enterprise Service Desk software and performs the appropriate action to resolve the problem.
• Documents configuration processes and settings, troubleshooting methods and activities.
• Responsible for the creation and maintenance of network documentation using industry standard productivity suites.
• Performs standard server management procedures, including security, according to manufacturer and LHRIC standards.
• Performs lifecycle management of relevant systems including inventory, asset identification, documentation and asset retirement.
• Lifts equipment that may weigh as much as 50 pounds to place in, arrange around, or remove from the workplace for set-up, installation, repair, de-installation, or maintenance.
• Supports and maintains user account information, including rights security and system groups.
• Deployment and testing of client images and software packages.
• Informs supervisor regarding the status of all operational issues and any necessary changes according to department change management process.
• Manages inventory of server and associated equipment.
• May work with contractor and vendor-supplied personnel engaged in the installation, maintenance and repair of server software and hardware.

Civil Service Title

Systems Engineer I

Job Qualifications

CIVIL SERVICE QUALIFICATIONS:

• MINIMUM ACCEPTABLE TRAINING AND EXPERIENCE: a high school or equivalency diploma and either: (a) a Bachelor’s Degree* in Information Technology or a closely related field and one (1) year of experience that involved server administration, including the installation, operation, maintenance and problem-diagnosis of servers and associated equipment, or (b) six (6) years of experience as described in (a).
• SUBSTITUTION #1: Satisfactory completion of 30 college credits* may be substituted on a year for year basis for up to four years of the required experience.
• SUBSTITUTION #2: Certification on the current Windows Server Operating System (or version immediately preceding) from a Microsoft Authorized Training Center, or certification on LINUX, may be substituted for six (6) months of the required experience.
• Priority given to candidates who are currently on a Civil Service List for this title.
• Candidates must have either taken or be eligible to take the civil service exam for this title and be reachable by the rule of three on the list.

Job Category

Technology

Job Location

Harrison - LHRIC

Additional Information